Fýri Resort – where warmth reaches every corner, where the mystique of the mountains envelops us, and the place you never want to leave. Regardless of the season, Fýri stands out with its architecture, ambiance, and service. A gem for all nature lovers, a palace for those who love rustic luxury, and a treasure for those who want to live life to the fullest.

World-class experiences, lifelong memories, and a workplace to be truly proud of. We live our values in everything we do. Being Passionate, Professional, Playful, and Personal is what makes us unique and helps us grow.

About the position:

As a receptionist with us, you are our public face and play a key role in giving our guests a fantastic start to their stay. Here, we work together to create a warm, professional, and playful atmosphere where every guest feels extremely welcome. You will be part of a passionate team that loves hospitality, adventure, and magical mountain experiences.

Responsibilities Receptionist – Guest Services & Administration

Check guests in and out and provide information about the resort and Hemsedal

Staff the hotel reception, answer the phone, and handle emails

Give guests tips on activities, restaurants, and experiences in and around Fýri

Handle bookings and payments accurately and efficiently

Ensure that public areas in the reception are welcoming and organized

Collaborate with other departments to ensure the best possible guest experience

Handle guest complaints and requests in a professional and service-oriented manner

Who are you?

A service-oriented and communicative receptionist

You love meeting people, are passionate about exceeding guest expectations, and have a genuine interest in hotels and mountain environments. We value playfulness, professionalism, and team spirit. Whether you work days, evenings, or weekends, you contribute energy, curiosity, and an open mind. Previous experience as a receptionist or in service work is an advantage, but your personality and willingness to learn are most important to us.

Qualifications:

Good knowledge of Scandinavian languages and English

Previous experience from hotel reception, customer service, or similar roles is a plus

Computer skills and experience with booking systems or administrative systems

Communicative, meticulous, and solution-oriented

Positive Team player

About the position:

Employment type: 80% seasonal with the possibility of permanent employment

(day, evening, and weekend work)

Start date and salary: Salary according to agreement, start date in May 2026

About the process:

We will be conducting interviews on an ongoing basis, with a final application date of February 23.

Don't meet all the requirements in the ad? Don't hesitate to submit an application anyway, as we are willing to consider applicants with related work experience and education.

With us, you will work in an inspiring mountain environment, together with wonderful colleagues and guests from all over the world. We offer excellent opportunities for personal development within the ESS Group and invest in internal training in areas such as service, stress management, and leadership. As an employee, you will receive attractive discounts at our destinations and restaurants, staff activities, and team building—in addition to a wellness allowance, secure employment, and magical mountain views every day.