Fýri Resort – where warmth reaches every corner, where the mystique of the mountains envelops us, and the place you never want to leave. Regardless of the season, Fýri stands out with its architecture, ambiance, and service. A gem for all nature lovers, a palace for those who love rustic luxury, and a treasure for those who want to live life to the fullest.

World-class experiences, lifelong memories, and a workplace to be truly proud of. We live our values in everything we do. Being Passionate, Professional, Playful, and Personal is what makes us unique and helps us grow.

Now we're looking for you, our new Front Office Shiftleader!

As a Supervisor with us, you are responsible for the daily operation of the reception. You work actively with the guest experience and to create a good team spirit among the employees. The role is operations-focused, which means that you are mostly scheduled on shifts at the reception. Extra focus in your role will be on upselling and coaching our employees to create added value for our guests.

You will report to Front Office & Booking Manager and assist in day to day tasks, staffing and induction of new employees. You, together with other supervisor, are responsible for ensuring that the routines set up for the reception are followed and updated, as well as ensuring that the team always has the right conditions to be able to perform their work.


About the Position:
-Appreciate a varied schedule that includes day, evening and weekend shifts.
-Be solution-oriented and see opportunities, not problems.
-Thrive on taking responsibility, prioritizing and making quick decisions in the moment.
-Be unpretentious and help out where needed - whatever the task.
-Enjoy sales and understand that service and sales go hand in hand.
-Be able to communicate fluently in Scandinavian and English.
-Previous experience of working in a hotel reception.

-Employment form: 100% seasonal contract with the possibility of establishing permanent.
-Start Date and Salary: Salary according to agreement. Start in May 2026

And, who are you?

You love development, see every guest contact with hospitality eyes and lead as you learn. We believe you are a person who enjoys being the spider in the web. You thrive in the team leader role and find it easy to make people feel good. You have a good ability to see the big picture and see what needs to be done today to achieve results in the longer term.

About the Process:
We will be conducting interviews continuously, with the last application date 23/02/2026.

Don't meet every single requirement? Don't hesitate to send in an application anyway; we are willing to consider applicants with relevant work experience and education.

With us, you get a workplace with opportunities for development, both within the house as well as within ESS Group. We are constantly working on developing our employees through internal training in leadership, stress management, and much more. As an employee with us, you will have access to discounts at our destinations and restaurants throughout the Nordics. We also organize celebrations and other fun activities to keep the team united. In addition, you will receive secure employment, a wellness allowance, and incredible colleagues who might even become your friends for life!