Department
Sales
We sell world-class guest experiences and we are proud of our product. Our sales team works in various areas.
CSA - Client Success Agent: These agents primarily focus on incoming calls but also handle outgoing calls for small to medium-sized conferences.
BOM - Business Opportunity Manager: These managers focus on larger recurring conferences and trade shows.
AM - Account Manager: These managers have a portfolio of recurring clients within the ESS Group.
GST - Guest Service Team: This team takes care of our private guests' bookings and inquiries.
Natalie Skoglund
Sales Operation Manager
Isabelle Mörk
Head of Guest Service Team
Frida Westerlund
Elina Hörnell
Sales Performance Manager
Malin Von Gerber
Head of Sales Steam Hotel
Sara Abouzeedan
Team Manager Guest Service Team
Mikaela Karlberg
Team Manager
Anna Pettersson
Team manager Guest Service Team
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