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ESS Group career site
Department

Guest Experience

Nothing that suits you right now? Connect with us!

The Guest Experience team takes care of the guests in the house and is the hotel's service hero! The team is responsible for responding to guest requests in the right ESS spirit, pampering our regulars, and developing the entire guest journey. Additionally, the team works daily with information reports for the whole house and analysis of our NPS (guest feedback).

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@strandbaden.se